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General Questions & Overview
Get all your general questions about using Bonsai answered.
53 articles
How our free trial works
Bonsai's pricing and subscription plans
How to change your subscription plan
Change the payment method on your Bonsai subscription
Adding a backup payment method for your Bonsai subscription
How to download a subscription payment receipt
Paying sales tax on your Bonsai subscription
What you can do on a free "Limited" subscription plan
Pausing or cancelling your Bonsai subscription
Learn more about Bonsai's refund policy
How to delete your Bonsai account
How to cancel your free trial
Managing two-factor authentication (2FA) on your account
How to change your personal or business information
Updating the company logo and header on your documents
Customizing the 'from' email address when sending documents
Using white-labeling on your Bonsai account
How to customize your profile page and URL
Switching between companies in Bonsai
How to get in touch with the Bonsai team
Exploring Bonsai's supported countries and languages
The Bonsai applications available on iPhone, Mac, and Android
Exploring Bonsai's browser extension and its functionalities
Enabling browser notifications on Bonsai
I received a security code email but did not request it
Bonsai's supported currencies
How Bonsai keeps sensitive bank information safe
Using Bonsai without creating an account as a client
Turning off sounds from the MacOS time tracker
Criteria for receiving a 1099-K for payments