We understand the importance of transparency and control when it comes to your financial information, and that's why we offer a 7-day free trial.
Beyond that, we also offer a generous 14-day refund. If you contact us within 14 days of being charged for your subscription, we will be happy to issue a refund for you - no questions asked.
If you haven't contacted us within 14 days of the charge, a refund will not be issued. However, you can either cancel or modify the subscription by navigating to 'Settings' > 'Subscriptions' Tab to avoid future charges. For a step-by-step guide on cancelling your subscription, take a look at our resource here.
Note: Our refund policy applies to both monthly and yearly plans.
For additional support with refund requests, get in touch with Bonsai's Support team at support@hellobonsai.com and we'll be happy to help further.