General FAQ
Quick help for frequently asked questions
15 articles
- How to get in touch with the Bonsai teamDiscover the different ways you can contact Bonsai.
- The Bonsai applications available on iPhone, Mac, and AndroidDownload the Bonsai mobile app for iPhone, Mac or Android.
- Payment security within BonsaiDiscover how payments are secure within Bonsai.
- Bonsai's supported currenciesDiscover which currency options are available.
- Managing two-factor authentication (2FA) on your accountLearn how to edit the two-factor authentication for your Bonsai account.
- Keeping your account safeCommon types of fraud and scams, how to avoid them, and how Bonsai can help.
- Reporting abusive behavior or content to BonsaiRecognizing and reporting abusive behavior or content to Bonsai's team
- How to navigate Bonsai and customize the sidebarFind everything you need in one place.
- How to submit a DSARSubmitting a request to access or review your personal data under global privacy laws like GDPR.
- Document link expiryHere's why the links to your proposals, contracts or invoices expire and what to do when they do.
- Exploring if a deleted document can be recoveredLearn if you can recover a deleted proposal, contract or invoice.
- Viewing total income and expenses in multiple currenciesView total income and expenses if payments have been received in multiple currencies.
- I received a security code email but did not request itWhat to do if I received an security email notification but don't recognize it.
- What's the maximum size limit on the files in Bonsai?Learn the limits on the file sizes in Bonsai
- How to appeal a Bonsai account terminationLearn how to submit an appeal if your Bonsai account has been terminated.