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How to edit the default messages that are sent with your documents
How to edit the default messages that are sent with your documents

Customize your individual invoice, proposal, and contract emails.

Updated over a month ago

Personalizing the emails that get sent with your individual invoices, proposals and contracts is easy to do in just a few steps! This is best suited for customizations that you'd like to add on the go.

If you'd like to learn how to customize the default messages across all invoices, proposals or contracts, please feel welcome to review our help article on this process here.

Invoices

To update the email content associated with an individual invoice you'd like to send:

  • Navigate to Financial Management > Invoices

  • Select the invoice you're going to personalize and send

  • Once it's ready to send, select 'Send Now':

When you do so, a 'Send Invoice' modal appears. Here you can customize the subject line and body text of the email that will send your invoice to your client:

If you'd like to see how this will appear for a client before sending, select the 'Show Email Preview' button to preview your updated email content.

Once you're ready, select 'Send Invoice'.

Proposals

To update the email content associated with an individual proposal you'd like to send:

  • Navigate to Client Management > Proposals

  • Select the proposal you're going to personalize and send

  • Once it's ready to send, select 'Send Proposal'

Here you'll be prompted with a similar 'Send Proposal' modal:

Here you can customize the subject line and body text of your email for this unique proposal.

When you're ready, select 'Send Proposal'.

Contracts

To update the email content associated with an individual contract you'd like to send:

  • Navigate to Client Management > Contracts

  • Select the contract that you're going to personalize and send

  • Once it's ready to send, select 'Send Contract'

Here you'll be prompted with a similar 'Send Contract' modal:

Here you can customize the subject line and body text of your email for this unique contract.

When you're ready, select 'Send Contract'.

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