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How to change your payout destination with Bonsai Payments

Update your payout destination easily with Bonsai Payments.

In the event you've set up Bonsai Payments and you'd like to change where your money is deposited once you're paid, you can change your payout destination in a few simple steps.

Accessing payout settings

Steps:

  1. Navigate to Payments.

  2. Click the three dots in the top-right corner.

  3. Select Manage Payouts.

Adding a new payout account

Steps:

  1. Within Manage Payouts, click 'Add Payout Account'.

  2. Enter the new bank account or debit card information.

  3. Confirm and save the account.

Important currency note:

  • Ensure the account matches the currency of the country selected during Bonsai account creation.

  • Using a different currency may incur Foreign Exchange fees by our payment processing provider.

FAQs

Q: I received an error when adding a payout account with Bonsai Payments, how can I fix this?

There are a few reasons why you may encounter an error message with adding a payout account. For more information on this topic, head over to our help article here.


Q: Which types of payout accounts does Bonsai support?

At this time, we can support bank accounts (checking/savings) and debit cards. Options may vary based on your region, please refer to our article here to confirm which options are available to you.

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