What is your refund policy?

Bonsai's refund policy explained.

Updated over a week ago

We understand the importance of transparency and control when it comes to your financial information, and that's why we offer a 7 day free trial.

Beyond that, we also offer a generous 14 day refund. If you contact us within 2 weeks of being charged for your subscription, we will be happy to issue a refund for you!

If you haven't contacted us within 14 days of the charge, you can either cancel or modify the subscription from the Subscriptions Tab in Settings to avoid future charges, but refunds will not be issued.

This applies to both monthly and yearly plans.

Need Assistance?

Reach out to our Support Team (support@hellobonsai.com) and we'll be happy to help.

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