Note: These payout schedules only apply to Bonsai Payments. Stripe Payments & Paypal will have their own payout schedules and we would recommend reaching out to these payment processors directly for more information.
Congratulations, you got paid! Now, you're asking yourself 'When will I get my money?'
The process of actually receiving the payment from your client and into your bank account is called a Payout and the wait time between receiving a Payment and receiving your Payout is called the Payout Schedule.
Some important notes:
For risk reduction reasons, your early payments will be kept on a Limited Payout schedule. As your processing history expands with Bonsai, your trust level will also increase and you will soon be moved to a Standard Payout Schedule.
Switching from a Limited to Standard Payout Schedule will happen automatically and will not require any intervention on your part. The same would be true for the Instant Payout schedule
Any schedule changes only apply to future payouts. A payout that is processing will follow the original schedule, regardless if other Payout Schedules become available during this time.
Users based in the United States
Payout schedule | Duration | Details |
Limited Payouts | 7 to 10 business days | Applies to initial payments through Bonsai. Helps protect both Bonsai and its users. You'll be automatically moved to Standard Payouts as you build trust. |
Standard Payouts | 2 to 4 business days | For users with an established trust and payment history with Bonsai. |
Instant Payouts | Instant, often within 10 minutes. |
|
👉 Note: The listed payout schedules are only relevant to payments made by credit/debit card. ACH Payments may take longer, dependent on the client's financial institution, due to the nature of receiving these payments. Typically, once the payment clears within 1-3 business days, they will then be processed on the Payout schedule.
Users based in Australia
Payout schedule | Duration | Details |
Limited Payouts | 7 to 10 business days | Applies to initial payments through Bonsai. Helps protect both Bonsai and its users. You'll be automatically moved to Standard Payouts as you build trust. |
Standard Payouts | 2 to 4 business days | For users with an established trust and payment history with Bonsai. |
Users based in Canada and the United Kingdom
Payout schedule | Duration | Details |
Limited & Standard Payouts | 7 to 10 business days | We are not able to offer faster payouts at this stage. |
Which payout schedule am I on?
You can see which Payout Schedule you're on by visiting the Payments section. Your current payout schedule is highlighted under the "Manage Payouts" section accessible via the action menu:
