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How to confirm that your client received the email notification for your invoice
How to confirm that your client received the email notification for your invoice

Taking a look at how to view the receipt for your client being sent an invoice.

Updated over 5 months ago

Ensuring that your client successfully receives your invoice notification is an important day-to-day workflow. Let's take a closer look at how to review the receipt of this action!

To view if your client received the email notification for your invoice:

  • Navigate to Financial Management > Invoices

  • Select the specific invoice

  • Navigate to the 'Activity' section on the righthand side panel of your invoice:

Here you can confirm the following events:

  • "[Company name] sent invoice to [client email address]"

  • "Message has been successfully delivered to the user." including the subject line and time and date stamps.

Once you see these in the 'Activity' timeline, rest assured, the invoice notification has been successfully delivered.

If you have any questions about this process at all, please feel welcome to connect with our Support Team at support@hellobonsai.com.

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