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Bonsai Payments: How long does it take to receive a payout?
Bonsai Payments: How long does it take to receive a payout?

Helping you understand everything related to payouts

Updated over a week ago

How long does it take to receive a payout?

Limited payout schedule

For security reasons, new users are placed under the "Limited payout schedule". This means that your first payouts are paid out within 7 business days. After you build a history of payments with Bonsai, your payouts will be accelerated as you will be upgraded to the "Standard payout schedule" (2 business days).

Pending verification

After you have added a payout account for the first time, our partner Stripe sometimes take a few days before verifying accounts. If your account is still pending verification, it might take a few days before the payment your received is available for payout. This should take 2 business days maximum, but it can take longer in some cases.

Balance Totals

After you have received an invoice payment through Bonsai Payments, this payment will be turned into a "payout" so it can be transferred to the account of your choice (via ACH or debit card). You can see an overview of your payouts on the Balance page:

Let's take a look at what these totals mean:

Available soon for payout

"Available soon for payout" is all the money that will be available for payout soon, but that is still pending due to several possible causes:

  1. Because your client paid via bank transfer (ACH), so it can take several days before the payment is successfully processed

  2. Because our payment partner Stripe is still performing some verifications on the payment before it makes it available for payout.

  3. Because your payout is held for a few days because of your payout schedule (Standard Payouts or Limited Payouts), for security reasons.

In most cases, verifications only take a handful of days, but depending on your Payout Schedule, it can be up to 10 days before your payout will be sent to your bank. Once you are on a faster payout schedule, this will be accelerated.

Amount currently in transit

This means that the payout has been created and the money will soon reach your bank. Expect the money to hit your account in 2-3 business days maximum.

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