Invoicing & Payments

Déborah Rodrigues avatar Matt Nish avatar
33 articles in this collection
Written by Déborah Rodrigues and Matt Nish

How Bonsai keeps my bank information safe?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How can I change a paid invoice to unpaid?

Need to revert your invoice marked as paid?
Matt Nish avatar
Written by Matt Nish
Updated over a week ago

Why is my PayPal invoice still "pending"?

Does your payment seem to be stuck in "pending" status?
Matt Nish avatar
Written by Matt Nish
Updated over a week ago

How can I turn tracked time into an invoice?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

​How can I define who's paying the transaction fee?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How does it work when clients pay transaction fees?

Understanding how Stripe processing fees are billed to clients.
Matt Nish avatar
Written by Matt Nish
Updated over a week ago

Why is my PayPal payment stuck as "Pending"?

What does the "Pending" status mean?
Matt Nish avatar
Written by Matt Nish
Updated over a week ago

When are the automated reminders for payment sent?

When do the invoice auto-reminders go out?
Matt Nish avatar
Written by Matt Nish
Updated over a week ago

What payment methods does Bonsai support?

Getting paid with Stripe, PayPal and Coinbase
Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How can I verify my bank account with microdeposits?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How can I download my invoices as a PDF?

Downloading PDFs of my invoices.
Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How can I turn off automatic invoice reminders?

Managing invoice reminders to clients.
Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How can I send my invoices as a URL?

Sending invoices outside of Bonsai.
Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

Do you support partial payments on invoices?

Why can't I split up payments on a single invoice?
Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How do I import my PayPal transaction fees?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How can I update the currency on my invoices?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How long does it take for funds to arrive in my account after I'm paid?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

What does it cost to get paid via Bonsai?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How can I turn off a recurring invoice?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

Once an invoice is paid or marked as paid, can I mark it as un-paid?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

Is it possible to send printed versions of my invoices?

Déborah Rodrigues avatar
Written by Déborah Rodrigues
Updated over a week ago

How can I set or change my payment methods?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago

Will I receive a 1099-K for my payments?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago

What do the Outstanding, Overdue, Pending, and Paid categories mean for payments?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago

Can I use Payments without Stripe/Paypal/Bitcoin?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago

How can I mark an invoice as paid?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago

What is a 'Recurring Auto-Payment' invoice?

How recurring auto payment invoices work, and to save clients' payment info is saved and debited them automatically.
Matt Nish avatar
Written by Matt Nish
Updated over a week ago

How can I add my VAT / tax ID to invoices?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago

How can I refund a payment?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago

How does auto-sending work?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago

How do recurring invoices work?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago

How secure are Payments?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago

Why is my card / payment method being declined?

Matt Nish avatar
Written by Matt Nish
Updated over a week ago