General Questions & Overview

39 articles in this collection
Written by Matt Nish and Déborah Rodrigues

Can I send my hours I've worked on a project?

Billing timesheets for your time tracked
Written by Matt Nish
Updated over a week ago

How can I collaborate on projects?

Working with clients and team members on projects
Written by Matt Nish
Updated over a week ago

What is "Dual Mode", "Contractor Mode" and "Client Mode"? How can I switch?

Understanding contractor vs client mode
Written by Matt Nish
Updated over a week ago

Can clients see my unbilled time entries?

Are my hours and timesheets visible to my clients?
Written by Déborah Rodrigues
Updated over a week ago

How are Contracts and Payments for freelancers related?

Written by Matt Nish
Updated over a week ago

What does it cost to get paid via Bonsai?

Written by Matt Nish
Updated over a week ago

What does Bonsai cost freelancers?

What are the prices for a subscription to Bonsai?
Written by Matt Nish
Updated over a week ago

How can I turn on / off sounds for the Mac OSx time tracker?

Managing my sound preferences for Mac OS
Written by Déborah Rodrigues
Updated over a week ago

How can I edit a client's info?

Details on how to add, edit, and delete clients from the client list
Written by Matt Nish
Updated over a week ago

Can I take notes in Bonsai?

Adding private comments on my projects
Written by Déborah Rodrigues
Updated over a week ago

How can I complete or archive a project?

Archiving projects that have ended
Written by Déborah Rodrigues
Updated over a week ago

How can I delete a proposal / contract / invoice?

Deleting my project documents permanently
Written by Déborah Rodrigues
Updated over a week ago

Can I add multiple clients to a project or document?

Written by Déborah Rodrigues
Updated over a week ago

What happens to my projects when I cancel my paid subscription?

Understanding how projects are handled upon cancellation.
Written by Déborah Rodrigues
Updated over a week ago

Can I recover or undelete a deleted proposal / contract / invoice etc?

Written by Matt Nish
Updated over a week ago

Does Bonsai provide 1099 forms?

Written by Matt Nish
Updated over a week ago

How can I contact Bonsai?

Written by Matt Nish
Updated over a week ago

What is Bonsai white labeling?

Written by Matt Nish
Updated this week

How can I sign my W-9 Form?

Written by Matt Nish
Updated over a week ago

Where can I find my receipts for my Bonsai subscription?

Written by Matt Nish
Updated over a week ago

How can I import data into Bonsai?

Written by Déborah Rodrigues
Updated over a week ago

How can I export or download my invoice, client, or project data?

Written by Matt Nish
Updated over a week ago

How can I edit my project details like currency, start and end date, etc?

Written by Matt Nish
Updated over a week ago

Does Bonsai have a mobile app for iOS or Android?

Written by Matt Nish
Updated over a week ago

How can I import my data from other services?

Written by Matt Nish
Updated over a week ago

How can I create and send a W-9 Form?

Written by Matt Nish
Updated over a week ago

How can I delete my Bonsai account?

Written by Matt Nish
Updated over a week ago

Why is my card / payment method being declined?

Understanding credit card payment failures
Written by Déborah Rodrigues
Updated over a week ago

How can I turn off notifications and reminders for my project?

Written by Matt Nish
Updated over a week ago

How can I end or archive a project?

Written by Matt Nish
Updated over a week ago

How can I turn off automatic invoice reminders?

Written by Matt Nish
Updated over a week ago

How can I add new vendors?

Managing new vendors within Bonsai
Written by Déborah Rodrigues
Updated over a week ago

How can I cancel my subscription?

Managing my Bonsai subscription
Written by Déborah Rodrigues
Updated this week

How does the free trial work?

Making use of your free trial on Bonsai.
Written by Déborah Rodrigues
Updated over a week ago

What is your refund policy?

Written by Matt Nish
Updated over a week ago

Which countries and languages does Bonsai support?

Languages, countries, localization, internationalization
Written by Matt Nish
Updated over a week ago

Do my clients need Bonsai accounts to sign contracts or pay invoices?

Written by Matt Nish
Updated over a week ago

Does Bonsai offer a referral or affiliate program?

Written by Matt Nish
Updated over a week ago

What is Bonsai's Secure Messaging?

Written by Matt Nish
Updated over a week ago